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Start, Stop, Move

​​​​​​​​​​​​​​​Let us help you easily start, stop or move your electric service. You will receive an email confirmation when your request has been processed.​

Pepco remotely connects and disconnects electric service. All connects and disconnects are processed starting at 8 a.m. If you request your electricity shut off you will not have power after 8 a.m. on the day you choose to stop service.

If you need any additional assistance, please call our customer care center at 202-833-7500 from 7 a.m. to 8​ p.m., Monday to Friday.

If you are the owner or landlord of a master-metered building (i.e., a building with four or more dwelling units) in Maryland where you buy electricity from Pepco and provide it to occupants in the building as part of a rental agreement or lease, condominium fee or other charge, you must notify us for our records at 202-833-7500.

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​To temporarily disconnect service before starting work on a property, complete the power outage request form.

New or Upgrade Service

Click here for new or upgrade service applications.

Construction

Get services installed or changed for your new construction or remodeling project. 

© Potomac Electric Power Company, 2019. All Rights Reserved.