Paying your bill online is convenient, fast and secure. You will save on postage and check-processing costs as well. To get started, sign up for My Account – a secure self-service option that will allow you to:
In order to use online billing, you will need to register for My Account.
Click on the first-time user link below or if you are a return “My Account” user click on the return-user link.
First time My Account user You will need your most recent bill to register.
Registered "My Account" user
Click here to sign on to My Account and then click “Pay Bill”. You will be prompted to enter your banking information to pay your current bill. On the payment confirmation screen, check “I want future payments on this account paid automatically”. This will make a one-time payment on your current bill and enroll you in Autopay so that all of your future bills will be paid automatically on the due date.
Pay your bill with a credit card, debit card or an electronic funds transfer by calling 202-833-7500. A Western Union Speedpay fee will apply for credit and debit card payments.
Pay your bill with a credit card, debit card or an electronic funds transfer by clicking here or by calling 202-833-7500. A Western Union Speedpay fee will apply for credit and debit card payments.
Mail your check or money order payment to:
Pepco PO Box 13608 Philadelphia PA 19101-3608
For your convenience, you can visit America’s Cash Express or Global Express, and Western Union outlets in the Washington area.
Customers also may stop by our Customer Care Centers which are open Monday through Friday at the following locations and times:
* These locations have after-hours deposit boxes for the payment of bills
We offers several payment plans to fit your budget, including Budget Billing, Extended Payment and Third-Party Notifications.
Budget Billing allows you to make a fixed payment each month, therefore avoiding the fluctuation in monthly bills, which may arise as a result of heating or air conditioning use. You can also read about how smart meters can help you understand your energy use and make decisions on how to reduce your bill.
We want to help our customers who are having difficulty paying their electric bills, and offer more information about Payment Support Programs.