Report an Outage
Report Outages Immediately
Pepco is committed to providing reliable electric service to all our customers. Sometimes, however, power outages do occur. If your power goes out, Pepco asks that you report it immediately. Our automated customer contact systems transmit your report immediately to Pepco's Outage Management System so investigation and repair can be scheduled as soon as possible.
Click here to report an outage or get your outage status
24-Hour Outage Report Line - 1-877-PEPCO-62 (1-877-737-2662)
TTY: 202-872-2369
We regret that we cannot respond to outages reported by e-mail. Please do not dial 911 for outage information or to report power outages.
Report Downed Wires ImmediatelyWhen electrical wires are knocked down by storms or other events, or when other electrical equipment on Pepco's system is damaged, these are dangerous situations. Pepco asks that you report all downed wires and life-threatening emergencies to the following emergency line:
202-872-3432 TTY: 202-872-2369
Downed Wires Are Dangerous
You should never approach, touch or attempt to move downed power lines or trees or other items that have fallen on them. Even if the line looks "dead," it could still be carrying electricity and could cause serious injury.
