Contact Pepco
| Customer Service | 202-833-7500 |
| General Information | 202-872-2000 |
Outages and Emergencies
| To report outages | 1-877-PEPCO-62 |
| To report downed wires and life-threatening emergencies | 202-872-3432 |
| TTY | 202-872-2369 |
We regret that we cannot respond to outages reported by e-mail. Also, please do not dial 911 for outage information or to report power outages.
Call Before You Dig
You must call at least 48 hours before any digging or construction.
| Miss Utility (Maryland locations) |
1-800-257-7777 |
| District One Call (District of Columbia locations) |
202-265-7177 |
Billing Questions
For questions about your bill, please call 202 833-7500.
Service Requests
To start, stop, or transfer service, please see the section for your type of account:
Walk-In Customer Service Centers
701 Ninth Street, N.W.
Washington, DC
8:30 a.m. - 5:15 p.m.
2806 Martin Luther King, Jr., Avenue, SE
Washington, DC
9 a.m. - 5 p.m.
8300 Old Marlboro Pike
Forestville, Maryland
10 a.m. - 2 p.m.
201 West Gude Drive
Rockville, Maryland
10 a.m. - 2 p.m.
General E-mail Addresses
| Account Information Customer Service |
correspondence@pepco.com |
| Careers | employment@pepco.com |
| Environment | environment@pepco.com |
| Media Relations | mediarelations@pepco.com |
| Shareholder Services | shareholder@pepco.com |
| Webmaster | webmaster@pepco.com |
