Many miles of power lines, along with other important utilities, are located underground. It’s difficult to know exactly where this infrastructure lies, so if you are planning a project that involves digging, please remember the following tips:
Download our 'Call Before You Dig' fact sheet (also available in Spanish) for more information.
Violent storms can hit our area in any season, so it is essential to be prepared. When the weather is nice, it’s easy to forget about storm preparedness, but there are many steps you can take before, during and after a storm to give you some peace of mind when weather turns threatening. Read through the following tips and download the Storm Preparation Handbook for your respective service provider to make sure you know how to respond in any severe weather situation.
Not to be confused with carbon dioxide– something humans produce every time we exhale – carbon monoxide is a very dangerous and highly toxic odorless gas produced when burning fuel without enough oxygen. Your oil, natural gas, coal or wood heating system can produce carbon monoxide if it isn’t adequately vented and working properly.
Kids are naturally curious. Talking to your children about the power grid and how electricity travels can engage their minds and, at the same time, teach them how to avoid hazards and make safe choices around electricity. Make sure to check out our electricity education links and resources made specifically for children.
The following tips, along with some basic education about electricity, can help keep kids safe among the many electrical devices they interact with daily:
Lights, trees and decorations are a cherished tradition of the holiday season, but they also lead to greater electrical safety risks. Follow these few simple steps to make sure your holidays are cheerful, bright and safe:
We ask all our customers to keep an eye out for scammers posing as third-party energy suppliers. In the past, scammers have attempted to target customers through fake utility bills, “official” emails that contain viruses or malware, and by pretending to be Pepco representatives and requesting monetary payment over the phone or in person. Since we often contact our customers through these same channels, it is important that you verify the identity and affiliation of anyone who calls or shows up at your door claiming to be a representative.
Similarly, make sure to only pay your utility bill through the mail or by visiting us online. If you have any doubts about the validity of a person’s claim to represent one of our companies, contact us by phone immediately.