Pepco Energy Wise Rewards and
PowerCentsDC – Safety Notice
Participants Asked to Remove Thermostat Batteries
Pepco is asking all Energy Wise Rewards and PowerCentsDC participants, as a safety precaution, to please remove and dispose of the batteries from their Energy Wise Rewards or PowerCentsDC thermostat immediately. We have learned that if the batteries leak, the leakage from the batteries can damage the printed circuit board in the thermostat, causing the unit to overheat and become a potential fire hazard.
To remove the batteries, follow these steps:
Detach the face plate from the thermostat by placing your fingers under the bottom left and right corners and gently pull the cover upwards towards you until all four corners are released and the battery compartment is exposed.
Pull the fabric ribbon tag at the top of the unit to release the batteries. Remove and properly dispose of the old batteries.
DO NOT INSERT A NEW SET OF BATTERIES. Leave the battery compartment empty.
- If you see any signs that your batteries have leaked, please call
the numbers below to have your thermostat replaced:
Energy Wise Rewards participants in Maryland call 1-866-353-5798.
PowerCentsDC participants in the District call 202-331-6131.
- Reattach the cover by snapping it back into place.
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Your thermostat will perform properly without the batteries. The batteries were installed to maintain the clock in the event of a power outage. However, an electronic signal is sent each day to the thermostat to make sure the clock stays synchronized.
We appreciate your cooperation and apologize for the inconvenience.
