Report a Street or Area Light Outage
Pepco services more than 111,000 street lights in Maryland. We believe street and area lights are an important community safety feature. We thank you for taking the time to make us aware of problems that may include lights that are out, flickering or that have been damaged. Specific information that you can provide regarding the location, address, pole number of the light will help our field personnel make repairs.
Report the street light outage.
Pepco does not service street lights in the District of Columbia. If you have a street light problem in the District of Columbia please call
Pepco only services overhead street lights on wooden poles in Montgomery County, Maryland. Please report any other street light outages to Montgomery County Department of Public Works and Transportation. To do this click here.
For Pepco lights, click here to report a street light outage online or call
If you discover a downed street light pole, exposed electrical wires or any
other hazardous situation on our system, please call Pepco immediately at
Reporting Non-Emergency Street Light Outages
While Pepco installs and maintains most of the streetlights you see, there are other customers, municipalities and state highway departments that are also responsible for some lights.
- Exceptions include outdoor lights owned and maintained by municipalities, private businesses, and others. Other examples of non-Pepco lights include indoor lights and lights attached to buildings; and lights hanging directly from wires without brackets. Pepco does not service any of these lights.
Light Repair Response Time
Pepco typically responds to non-hazardous street and area "light out" calls
within five business days of notification. In some instances, the actual
repairs may take up to 30 days. Longer repair periods might be due to damage to
underground wiring, the need to special order parts or if the entire pole and
fixture must be replaced. Streetlight repairs may also be delayed during storms
or significant weather events. Our field personnel and customer service
representatives concentrate on restoring electric service as a priority during
significant weather events. If the repairs have not been completed within 30
days, please notify us at 1-877-PEPCO62