A PHI Company

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Emergency Medical Equipment
Notification Program


Do You Rely on Emergency or Life-Support Equipment?

For customers who rely on electricity to power life-support equipment such as respirators and kidney dialysis equipment in their homes, Pepco offers theEmergency Medical Equipment Notification Program. Once you are enrolled, we will provide you with:

  • notification of scheduled outages in your area,
  • notification of severe storms such as hurricane warnings that could lead to extended outages on our electric system, and
  • an information package sent annually to help you prepare for emergencies.

Because customers who depend on life-support equipment are located throughout our service area, it is not possible to provide restoration priority to individual customers when there are extensive power outages. It is the customer's responsibility to make appropriate arrangements in case restoration is delayed.

Program participants must have certification from a licensed physician that a medical need exists.

If you have life support equipment in your home, you and your physician must complete the required information on the appropriate certification form and fax or mail it to Pepco.  If you are a Maryland resident, see attached MD certification form.  If you are a District of Columbia resident, see attached DC certification form.  Unfortunately, we are unable to accept submittal of these forms via email.  The fax number for submitting your completed certification form is 800-461-9737, or you may mail the form to us at:

Customer Credit Department
701 Ninth Street, N.W.
Washington, D.C. 20068-0001

For more information, download or call and request our brochure, Emergency Medical Equipment Program.