D.C. (March 14, 2017) – Pepco has restored service to more than 8,900 customers who were impacted by Winter
Storm Stella. Pepco currently has
approximately 4,000 customers without service. Pepco expects to restore service to all of its customers currently impacted
by Winter Storm Stella today by approximately 9 p.m.
crews have been working around the clock and have already made significant
progress to restore power to customers who experienced outages due to Winter
Storm Stella. We have restored power to more than 8,900 customers.” said Donna
Cooper, Pepco president. “Real-time data from smart meters have enhanced our
restoration efforts by helping us pinpoint precise locations of damage or
used assessment information to evaluate the extent of the damage to the
electric system infrastructure from Winter Storm Stella. While restoration has
been taking place concurrently, the assessment information is used to more
accurately estimate restoration times.
continues to monitor the storm and prepare for restoration efforts. Wind gusts
up to 30 miles per hour could cause further damage to the system. Pepco’s
trained crews are prepared to respond if the storm damages the system.
Asked to Report Power Outages
are urged to report outages at pepco.com/reportoutage or by calling 1-877-PEPCO-62
(1-877-737-2662). Customers’ reports are vital to Pepco’s restoration efforts because, combined with
other customer calls and Pepco’s technology;
it helps identify the precise location of outages more quickly. Pepco
also recommends that when reporting an outage that customers request a call
back. The call back process helps Pepco during the area-based restoration
process to locate outages that may be specific to customers’ homes, such as an
issue with the service wire to an individual house.
If reporting an emergency or another life-threatening
situation such as downed wires, customers also should call 1-877-PEPCO-62
(1-877-737-2662) and follow the prompts.
To keep up-to-date,
customers are encouraged to visit pepco.com frequently, follow Pepco at @PepcoConnect
and listen to local radio stations for updates.