A PHI Company

We're connected to you by more than power lines.

Contact Pepco


Customer Service 202-833-7500
Pepco Directory 202-872-2000
Contact Us Online Click Here

Outages and Emergencies

To report outages


To report downed wires and life-threatening emergencies 1 (877) PEPCO-62
TTY 202-872-2369

We regret that we cannot respond to outages reported by e-mail. Also, please do not dial 911 for outage information or to report power outages.

Call Before You Dig

You must call at least 48 hours before any digging or construction.

Miss Utility or District One Call

Learn More

Billing Questions

For questions about your bill, please call 202 833-7500.

Service Requests

To start, stop, or transfer service, please see the section for your type of account:

Walk-In Customer Service Centers

701 Ninth Street, N.W.
Washington, DC
8:30 a.m. - 5:15 p.m.

2806 Martin Luther King, Jr., Avenue, SE
Washington, DC
9 a.m. - 5 p.m.

8300 Old Marlboro Pike
Forestville, Maryland
10 a.m. - 2 p.m.

201 West Gude Drive
Rockville, Maryland
10 a.m. - 2 p.m.

General E-mail Addresses

Careers employment@pepco.com