currently has limited availability due to maintenance.

Click here to access My Account and pay your bill.

Click here to report an outage or check our outage map.


If you see downed power lines, leave the area immediately, and then call Pepco at 1-877-PEPCO-62 (1-877-737-2662). This number is available 24 hours a day, 7 days a week.

TTY 202-872-2369

If a power line is down:

Do not touch or go near the downed power line. Always assume a power line is energized and extremely dangerous. Keep others away.

Call Pepco at 1-877-737-2662.

If your power is out:

Call 1-877-737-2662. Please have your account number available when you call.

Our app may be available even when our website is not. Use the FREE Pepco mobile app to view and manage your account, report your outage, check your restoration status, and more.

Check our outage map to locate your outage and see the progress we’re making to restore power. You can also report an outage using our online form here.

For all other inquiries, please contact our Customer Care Center: 202-833-7500

  • 7:00 a.m. - 7:00 p.m. Monday through Friday
  • Emergency service is available 24 hours a day.
  • Foreign-language interpreters are available.
  • Our automated phone system is available 24 hours a day to check your account balance, make payments and report outages.