We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
It is the policy of Pepco to provide all customers access to its goods, services, and facilities, regardless of disability status. Pepco is committed to providing reasonable accommodations to customers with disabilities and strives to ensure access to all customers.
Questions about accessibility and requests for reasonable accommodations may be directed to Pepco’s ADA Coordinator at WebsiteAccess_PepcoHoldings.com@exeloncorp.com.
Pepco has taken steps to make its website accessible to individuals with disabilities. If you experience difficulty accessing information on Pepco’s website, please send an email to WebsiteAccess_PepcoHoldings.com@exeloncorp.com. In your communication, please specify the URL (address) of the website and the nature of the accessibility issue.
Pepco's website contains links to webpages hosted by third parties. Pepco does not make representations with regard to third party website accessibility and is not able to remediate accessibility barriers on such websites.
