We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
PHI's Energy Arrangements Department ensures the supply of power to meet the Standard Offer Service (SOS) load commitments of Pepco through annual wholesale procurement processes. Portions of the load for specific time periods are offered for bids from pre-qualified electric power suppliers. Since PHI's stated goal is to offer reliable electric service to its customers at the lowest possible price, its electric power is procured through competitive bidding processes. More details are available through the following links.
