We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
At Pepco, we want to help low-income District of Columbia customers make their electric bills more affordable. That’s why we offer the Residential Aid Discount (RAD) program for eligible District of Columbia customers which is funded by District of Columbia electric distribution customers through a Commission-approved surcharge.
Please note that the RAD program has been updated as of June 1, 2016 to reflect the new Residential Aid Credit, which replaces previous discounts that were applied to eligible RAD customers’ generation and transmission charges on their accounts.
The following questions and answers about RAD can help you determine whether or not this program can apply to you or someone you know.
What is RAD?
The Residential Aid Discount Program is a program that provides eligible customers a monthly credit for their distribution charges, known as the Residential Aid Credit (RAC).
District of Columbia customers certified by the District Department of Energy and the Environment (DOEE) are eligible for RAD. Your household income must meet current income eligibility requirements which are listed on DDOE’s website.
What kind of discount can a RAD customer receive?
RAD customers are billed under the same rates as the residential rate schedules “R” and “AE” and receive a discount of about 25 percent on their overall bill through the RAC, which covers the following charges:
There is no longer a discount for generation and transmission service as part of the RAD program.
Yes. Customers who receive their energy supply from a competitive supplier are eligible to receive the RAC. Because the RAC discount applies only to the distribution portion of eligible customer bills, the discount is the same for customers who receive Standard Offer Service through Pepco and those who receive their supply through a competitive supplier.
On the top left-hand side of your Pepco bill, you will see your current service classification. If it says “Residential-R RAD” or “Residential-AE RAD”, you are enrolled in the RAD program.
No. Pepco customers do not have to receive non-governmental based energy assistance to be eligible for RAD.
No. The RAC will be applied monthly to certified RAD customer bills for a period of 18 months, and customers may re-apply for certification annually.
You need your latest Pepco bill and proof of income for each household member 18 years or older. To show proof of income, you need one of the following:
a letter from your employer
a W-2 form
a paycheck stub
an unemployment compensation letter
an award letter
or any other formal verification, such as a notarized letter for resident’s claiming $0 income
To apply or to find further information about the application process, please refer to any of the following convenient methods:
Sign up in person at:
DDOE Energy Assistance Center (serving Wards 1-6)1207 Taylor Street NWWashington, DC 20011
DDOE Energy Assistance Center (serving Wards 6, 7, and 8)2100 Martin Luther King, Jr., Ave SEWashington, DC 20020
The RAD program is described on page R-29 of Pepco’s tariff. The Residential distribution rates that apply to RAD customers (“R” and “AE”) are shown on pages 3 and 4 of the tariff, and the generation and transmission rates are shown on pages 41.1 and 41.2.
These rates were proposed by Pepco and approved by the District of Columbia Public Service Commission and change from time to time based on rate case decisions, auction results for Standard Offer Service, and other factors. These rates are in addition to certain pass-through charges as described in Pepco’s tariff.