We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
Pepco offers programs and services to help those in need, including energy assistance, help for customers with special needs, and ways for neighbors to help neighbors.
For those in need of assistance, there are programs available that can help.
If you are having difficulty in paying your utility bill, We may be able to help you.
This service will extend the due date of your bill by 14 calendar days.
Designate a third party to receive copies of notices on your behalf.
Get a predictable monthly energy bill with our Budget Billing program.
Information on the Emergency Medical Equipment Notification Program.
Learn how to help your neighbors via gift payments.
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Pepco - Payment Plans and Assistance Programs video.
View the Pepco Budget Billing video.