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Bill Payment Assistance


We want to share a few resources that can help you meet your energy needs.

Emergency Rental Assistance Program

Do you need help paying rent or associated utilities because of the COVID-19 pandemic? You may be eligible for rent and utility relief through the state of Maryland or your local government if COVID-19 has affected your ability to pay rent and utility bills.

Local jurisdictions in Maryland are operating rental and utility assistance programs independently. Please visit or call the Maryland Emergency Rental Assistance Call Center at 877-546-5595 to access the program details for your county and to apply for assistance.

Good Neighbor Energy Fund

Pepco is committed to helping customers who are facing challenges with their electric bill.  We are proud to partner with a local nonprofit who provides energy assistance benefits to customers in Pepco's service territory in Maryland. 

The Good Neighbor Energy Fund is designed to help customers who are facing hardships.  You can help a Pepco Maryland customer in need of assistance with their electric bill by contributing to the fund.  Pepco will match customer contributions $100,000.

Want to contribute?

Pepco Bill Pay

Whether you receive your bill electronically or through the mail, you can pay exactly $1.00 over your Pepco bill amount and that dollar will be contributed to the Good Neighbor Energy Fund.  The amount you contribute must be exactly $1.00 over your billed amount; amounts over $1.00 will not be recognized as a contribution and will result in a credit to your account. 

You can make a $1.00 contribution each time you pay your Pepco bill.

Each time you make a $1.00 contribution, the amount will be reflected on your Pepco bill summary the following month.

Thank you for partnering with Pepco and supporting the Good Neighbor Energy Fund! Together we can make a difference.

Low-Income Home Energy Assistance Program (LIHEAP)/ Maryland Energy Assistance Program (MEAP)*

  • This program provides assistance to low-income customers with their home heating bills
  • Payments are made to the fuel supplier and utility company
  • Applicants are eligible to apply for the MEAP program once at any time during the program year, July 1-May 31
  • Call 1-800-352-1446 or visit the Office of Home Energy Programs website

Electric Universal Service Program (EUSP)*

  • This program provides assistance to low-income customers for their electric bill
  • Customers may receive help that pays a portion of their current electric bill
  • Some EUSP participants may qualify for assistance with past-due electric bills as well as referrals to energy efficiency program
  • Call 1-800-352-1446 or visit the Office of Home Energy Pro​grams website

Utility Service Protection Plan (USPP)*

  • This program is designed to protect low-income families from utility shutoff
  • Customers who are eligible for assistance from MEAP may also be eligible for 
    participation in USPP
  • Customers receive an electric bill for the same amount each month throughout the year
  • Call 1-866-900-3637 or visit the Office of Home Energy Programs website

*The program is administered through the Maryland Department of Human Resources, Office of Home Energy Programs.

Energy Assistance Toolkit

The Office of People's Counsel, Maryland's state agency has created a toolkit and instructional videos to help Maryland residents apply for energy assistance during the pandemic: Energy Assistance Toolkit

​Your Energy Bill

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Pepco - Payment Plans and Assistance Programs video. Watch Now

Budget Billing

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View the Pepco Budget Billing video. Watch Now

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