Login to your online account to sign up for personalized alerts and receive phone, email and text* messages that notify you of important information about your account and service.
*Message and data rates may apply
Sign up for proactive outage notifications by call, text or email. If you’ve provided your cell phone number, you can text several different messages to Pepco at 48710 for more information about your outage.
Pepco may choose to contact you if a severe-impact storm, such as a hurricane or blizzard, is expected in our service area to encourage you to prepare for potential outages. Sign up to receive a phone call, email or text by selecting your notification preferences through PEPCO.com/MyAccount.
Receive an email alert when your bill is ready to be viewed, when it’s scheduled to be paid or when your payment has posted.