We are currently experiencing issues with our automated phone system and are working to resolve the issue. We apologize for the inconvenience. To make a payment over the phone, you can call our dedicated payment line at 1-833-209-8415. The Pepco Website and Mobile App are available to perform many self-service transactions.
We support renewable energy and partner with our customers to ensure safe and reliable interconnection of renewable energy into the electric grid.
Follow these steps to complete, approve, or monitor the status of a Net Energy Metering and Interconnection Application.
To enter a new application – by a contractor working on behalf of a customer:
Login (returning users)
Register (first-time users) for a Contractor login.
On the NEM Dashboard, select the New tab. On the New Interconnection Requests page, the application will step you through entering the information.
To enter a new application – by a customer doing a self-install:
Login to My Account (returning users) Register for My Account (first-time users) – create a user profile, login and password. Then return to this page and Login above.
Click on the “Requested Work” link under My Programs on the right hand side of the page. On the NEM Dashboard, select the New tab. On the New Interconnection Requests page, the application will step you through entering the information.
To approve an application – by customer-owner of the new renewable generating system:
In the email you received from Pepco advising your NEM application is ready to review and approve, click on the indicated link.
Login using your My Account login and password.
If you don’t already have your My Account set up, you will need to
register. (Registering for My Account does not automatically enroll you in eBilling or any other Pepco service.)
In My Account, select the “Requested Work” link under My Programs on the right-hand side of the page.
To monitor the status of an application – by contractors:
Login to the
NEM Dashboard, click on the Pending tab, and select the application you wish to monitor. Contractors will be able to monitor only applications you submitted online.
To monitor the status of an application – by customer-owners:Login to My Account and click the “Requested Work” link under My Programs on the right-hand side of the page, to see all information about your interconnection application.