We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
Pepco offers a pilot program to certify master or limited licensed electricians to remove and reinstall electric meters. This program is part of our commitment to improving the customer experience and making it easier for you to perform work on customer equipment. To become certified you will be required to sign an agreement that outlines terms and conditions for removing meters. Signing the agreement also relieves Pepco of any liability in case of injury or damage associated with disconnecting and reconnecting meters. We are excited about the opportunity to partner with you so that you can more effectively and efficiently plan your work, and allow us to continue providing safe and reliability electric service.
Here are answers to frequently asked questions regarding this program that you may find helpful.
You are required to sign and return the agreement for the region in which you are licensed. Both MD and DC agreements are available by clicking one of the links below.
State of Maryland Electric Meter Removal Agreement
District of Columbia Electric Meter Removal Agreement
You can also contact one of the offices below to request a copy. Please sign the agreement and return using one of the following methods:
Attn: Electrician Certification Program3400 Benning Rd. NE Washington, DC 2001Phone: 202-331-6237 Fax: 202-388-2721
Attn: Electrician Certification Program201 West Gude Drive Rockville, MD 20850Phone: 301-670-8700 Fax: 301-670-8718
Attn: Electrician Certification Program8300 Old Marlboro Pike Upper Marlboro, MD 20772Phone: 301-967-5800 Fax: 301-967-5820
Electricians are certified for three years from the date of the signed agreement.†
†Pepco reserves the right to withdraw certification at any time in its sole and exclusive discretion.
For non heavy-up work, (< 320 amp) electric meters can be removed and reinstalled. For heavy-up work, (< 200 amp) electric meters can be removed and reinstalled in the old meter box/socket. (The company will install the meter in the new meter box/socket once the TPF inspection is received.) For all other meter types, you must call the appropriate office to schedule an appointment for us to remove the meter.
Yes, you must still contact one of our Distribution Engineering Department offices (Monday - Friday 8:30 AM - 3 PM) to notify us of the meter removal and reinstallation dates (if different). If those dates change, you are required to call back with the new date.
You must notify the company at least 48 hours in advance.
Pepco will remove the barrel lock before the scheduled meter removal date.
Once the meter is reinstalled, we will inspect and reseal the meter for safety and theft precautions.
Electricians that are not certified must contact one of our Distribution Engineering offices (Monday - Friday 8:30 AM - 3 PM) to schedule an appointment for us to remove the meter. You must call the company at least 72 hours in advance to request a meter pull. Please contact us if you have additional questions or would like more information on how to become a certified electrician. For after hour emergencies, please contact Customer Service at 1-877-PEPCO-62.