We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
Please review the material below to understand the fees associated with your electric service request.
Customers can be charged for certain types of work under the Maryland and/or Washington DC State Commission Tariff. Your New Business Services representative can assess your individual request for possible charges. Please keep in mind that scheduling delays may occur if all required fees are not paid in a timely manner.