We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
You may be able to save money by shopping with a competitive supplier. Although Pepco does not endorse any individual suppliers, or solicit door to door to promote electric shopping, we are committed to helping every customer understand how they can shop and potentially save money by choosing the right energy supplier for their needs and circumstances.
When you become a Pepco customer, you initially pay Pepco for all of these services -- generation, transmission, and distribution. If you are purchasing the electricity you use from a competitive third party supplier, you would pay Pepco for distribution.
The restructuring of the electric utility industry allows you to select the certified or licensed electricity provider that best fits your needs. If you don't choose a different provider, we buy electricity for you and charge you according to rates approved by your Public Service Commission. This is called the "Standard Offer Service" (SOS) program and is administered under rules established by the Commission.
The Commission has designated Pepco to purchase electricity for you through power supply contracts in an annual competitive auction that provides customers with generation rates that are reflective of market conditions while at the same time providing protection against extreme conditions.
No matter whom a customer may choose as their electric service provider, as the distribution company, we will continue to deliver electricity to all customers through our network of electric power lines. We will also continue to maintain the electric system and restore service in the event of any disruption due to weather related events, as well as emergency and routine service calls.
The “Supply Charges” section in your electricity bill is broken down to indicate charges for:
If you choose a provider other than Pepco, you will pay that provider’s price for electric supply instead of our electric price. Any additional monthly savings that you achieve by "shopping" will depend on the rate charged by the supplier(s) that you choose. The prices charged by suppliers could be higher or lower than the prices that Pepco charges for the same services.
List of electricity suppliers licensed by the Public Service Commission (PSC).
The PSC requires Pepco, and every Electric Distribution Company (EDC) to provide “SOS Pricing Information” for use by Maryland consumers to compare Pepco prices with the prices of other suppliers and select the best value.
To calculate your potential annual savings, determine the difference between Pepco's weighted average price of SOS electricity and the similar price of other Electric Generation Suppliers participating in the Energy Choice Program by subtracting one from the other. If the supplier’s price is less than Pepco's, you’ll save money. Multiply that difference by your average monthly kilowatt-hour (kWh) usage to determine your average monthly and annual savings.
You may be able to buy cleaner power and possibly help protect the environment. By law, all electricity suppliers must tell you how they generate their electricity (nuclear, natural gas, oil, solar, etc.), what types of air emissions they produce and their energy efficiency.
If you choose a new supplier, making the change is easy. Contact the supplier of your choice and complete the enrollment paperwork. It is then up to your new supplier and Pepco to make the switch.
If you choose to stay with Standard Offer Service, you do not need to do anything.
Information for Retail Energy Suppliers