Moving takes a lot of time, work and planning. Whether you are a new customer or an existing one staying in our service area or not, don’t forget to do these quick and easy steps to settle your energy account with us before you go.
We can support you best if you alert us at least 3 business days before your move. This way you can avoid unwanted fees or service disruptions.
Fill out Move Service form
Or contact us at 202-833-7500
Pay any outstanding fees/costs
Check your final reading by either reading your meter or calling us at 202-872-3377
Change your account information using our Update Your Account Information form
Fill out Stop Service form
If you are looking to start a new service with us, you can first review your alternate supplier options at Customer Choice(DC) or Customer Choice(MD)
Then, you can fill out our secure Start Service form
Or, you can contact us at 202-833-7500
