We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
Whether you need to start a new service, transfer your service, stop service or update your account information, we want to help make this process as effortless as possible. Simply let us know which service you need assistance with by choosing one of the options:
Allow us to help you connect, disconnect or move service to your new address.
Submit service requests to support your latest construction, relocation or upgrade of electric facilities project.
Choose from approved providers serving the District of Columbia.
Choose from approved providers serving the Maryland area.
Landlords and property managers can manage the electric and gas service at their properties.
