We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least May 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
Landlords and property managers can establish agreements with Pepco that provide uninterrupted service between tenants. This will automatically place billing in your name after a tenant leaves a premise, and ensure continuous service. View the Auto Turn On Agreement (pdf) and Tenant Consent Form (pdf). For more information about the online process, see our FAQs (pdf) and Step-by-Step Guide (pdf). Enroll now in the Auto Turn On program.
Your online account offers you many ways to view and manage your continuous service agreements. Already have an account? Sign in now!
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By creating an online account, you can set up agreements with Pepco to provide uninterrupted electric service to the properties you manage. It only takes a matter of minutes!
Landlords and property managers who manage commercial rental space may use the Portal to view the electric responsibility to all the buildings and units in their landlord agreement. They may also use the Portal to disconnect service on behalf of their tenants. However, establishing electric service at a commercial rental property or unit requires a call to Pepco at 202-833-7500.
