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Service Requests

New Business Portal
Planning a new construction project? You can submit your request for construction or remodeling related services and develop a smooth plan from start to finish using our portal. The New Business Portal is a free service available to those planning new construction projects, regardless of whether or not you’re a Pepco customer or have registered for online access to your account, all you need is an email address to monitor your request’s progress.

Estimated time to complete:
5-10 minutes

Already have a new business portal account with Pepco?

What type of service application would you like to submit?
Electric Service Application

Fill out an application to request construction related services.​

Make Work Site Safe

​Contact us if work is to be performed near overhead lines as they need to be de-energized and grounded.

Cancel Outage Form

To cancel or reschedule an outage, download this form.

To email or fax your Electric Service Application, please send to:

New or Upgrade Service 

If there is no existing service for your home or business or you are upgrading the service, please fill out the application online us​​ing the links below.

To enter a new application by a contractor working on behalf of a customer:

Login (returning users ) to Contractor Requested Work Portal. 

Register  (new users) for a Contractor login. 

To enter a new application by an existing customer:

Login to My Account and click the "Requested Work" link under My Programs on the right-hand side of the page . 

​Click here to view the different phrases associated with con​structing or upgrading new service.​​​

 Content Editor


All work must comply with Pepco​ Service Requirements​. Before purchasing electrical equipment or proceeding with any wiring, information regarding service availability and meter location should be understood.​


Montgomery ​County 

Pepco - Rockville Service Center 

201 West Gude Drive 

Mailstop: 2RCK22 

Rockville, MD 20850  

Phone: 301-670-8700 

Fax: 301-670-8718

Prince George’s Coun​ty 

Pepco - Forestville Service Center 

8300 Old Marlboro Pike  

Mailstop: 2FVC67 

Upper Marlboro, MD 20772  

Phone: 301-967-5800  

Fax: 301-967-5820

District of ​Columbia

Pepco - Benning Service Center 

3400 Benning Road NE  

Mailstop: 2B59FF 

Washington, DC 20019  

Phone: 202-331-6237  

Fax: 202-388-2721

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