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Start, Stop, Move

​​​​​​​​​​​​​​​Let us help you easily start, stop or move your electric service. You will receive an email confirmation when your request has been processed.​

Pepco remotely connects and disconnects electric service. All connects and disconnects are processed starting at 8 a.m. If you request your electricity shut off you will not have power after 8 a.m. on the day you choose to stop service.

If you need any additional assistance, please call our customer care center at 202-833-7500 from 7 a.m. to 8​ p.m., Monday to Friday.

If you are the owner or landlord of a master-metered building (i.e., a building with four or more dwelling units) in Maryland where you buy electricity from Pepco and provide it to occupants in the building as part of a rental agreement or lease, condominium fee or other charge, you must notify us for our records at 202-833-7500.

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​To temporarily disconnect service before starting work on a property, complete the power outage request form.

New or Upgrade Service

Click here for new or upgrade service applications.


Get services installed or changed for your new construction or remodeling project. 

© Potomac Electric Power Company, 2020. All Rights Reserved.