For Immediate Release
Washington , D.C. -- Pepco today launches Energy Know How Solutions, a Web-based tool to help customers analyze their bills, learn how to conserve energy and save money.
"This online program gives customers the ability to better manage their electricity consumption especially now in this period of rising energy costs," said Pepco Regional President Thomas Graham.
The Energy Know How Solutions tool provides the residential and small business customer with detailed information on their energy costs, including specific costs for appliances and equipment in their home and business. It provides customers with reasons why their bill may have changed from one month to the next, compares their energy costs to similar households and businesses in the area and provides sound advice on energy efficiency in order to save on their monthly bill.
The software chosen for Energy Know How Solutions program is Nexus Energy Software's ENERGYprism, a Web-based energy auditing and bill analysis system. The software is based on advanced models that use the customer's bill history as well as weather data and customer-provided information to analyze customers' bills.
"We researched all of the Web-based programs available and found this to be the most user-friendly and informative program available," said Energy Know How Solutions Program Manager Jim Cinelli. "This is a terrific product and Pepco Holdings, Inc. (Pepco, Delmarva Power and Atlantic City Electric) is the only Mid-Atlantic utility and one of only four utilities nationwide to invest in the entire collection of software tools available from ENERGYprism."
Pepco is committed to promoting the Energy Know How Solutions tool for use by all of its customers. The utility is working with social agencies and customer care representatives to help customers who may not have access to computers, to be able to have access to the same information.
Customers can start using Energy Know How Solutions by logging on to Pepco's Web site, www.pepco.com . Customers will need their account number and the name on the account exactly as it is written on their bill.
"Customers will find themselves using Energy Know How Solutions often as they discover all the information available from the personalized recommendations on energy efficiency, to researching programs that might help them save even more," Graham said.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 745,000 customers in Maryland and the District of Columbia.