We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
Outages Down by Nearly 50 Percent
Pepco crews made significant progress working through the night restoring power after a series of severe thunderstorms hit the area Wednesday. As of Thursday morning, the number of outages decreased to approximately 85,000, down from a peak of 160,000 Wednesday evening.
Pepco is bringing in crews from outside its service territory to aid in restoring the electric system which has been heavily damaged by trees and wind - blown debris. Pepco crews continue to assess the damage caused by yesterday's powerful thunderstorms. The damage assessment is essential in guiding the restoration effort. Preliminary reports indicate that power restoration will take multiple days and will extend well into the weekend.
When the system is damaged by severe weather, Pepco applies priorities that take into account public safety, community needs and the nature of the electric system. Crews work first to address potentially life-threatening situations such as downed wires and public health and safety facilities without power. The crews then work downstream, beginning with any problems with the transmission or large distribution lines and focus on restoring power in a sequence that gets service to the greatest number of customers as quickly and safely as possible.
Until power is restored, here are tips to keep you safe, protect your food, home and belongings:
Protecting Your Food
Protecting Your Home and Belongings if Your Power is Out
It is Important to be PreparedAs part of our storm preparedness information, we encourage customers to always keep these items on hand:
It is recommended that these items be stored ahead of time in an "Emergency Go Kit" in order to save valuable time and to be prepared in the event of a wide variety of potential emergencies.
For more safety and emergency preparedness tips, log onto the Pepco Storm Center, www.pepco.com.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 750,000 customers in Maryland and the District of Columbia.