For Immediate Release
Enhancements Provide More Information to Customers
More information in less time-that's the purpose of Pepco's innovative update to its Web site outage maps.
"Now customers have the ability to locate an outage with greater accuracy," said Pepco Region President Thomas Graham.
With just the click of a mouse, the Outage Event messaging is activated. The new interactive outage maps allow customers to zoom in on power outage areas, and by placing a cursor over a location, users will view details such as the number of customers awaiting power restoration, ZIP codes affected and crew status information.
"With this new system, the customer will receive more knowledge and understanding of Pepco's restoration process throughout the Pepco service territory," adds Graham. The maps update every 10 minutes with current outage information.
To view the new maps, go to www.pepco.com and click on View Outage Maps.
The following guide is posted on the Web site to help you navigate:
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 750,000 customers in Maryland and the District of Columbia.