For Immediate Release
A void Getting Behind - C all for Help - T ake Control
WASHINGTON - Pepco realizes that the recession and housing crisis have impacted the incomes of our customers. "Nearly one in every 10 mortgages was delinquent as of June this year, according to a recent study by the Urban Institute and Fannie Mae," said Thomas Graham, President, Pepco Region. "Many customers, who may not have qualified for energy assistance in the past, may now be eligible for help due to a change in their financial status." That's why Pepco urges customers to A.C.T. now.
1. Avoid Getting Behind
If customers are experiencing difficulty paying energy bills but are current, they should consider enrolling in the Budget Billing Program, an alternative payment plan that allows customers to pay electric bills in equal monthly installments even though actual electric usage fluctuates from month to month.
2. Call for Help
If customers are behind in paying their energy bills, contact Pepco immediately to work out a payment plan. Customer representatives also have information about energy assistance programs in the District of Columbia (LIHEAP and RAD) and in Maryland (MEAP). Customers, who may not have qualified for help in the past, may now be eligible for energy assistance due to a change in financial circumstances such as loss of employment.
3. Take Control
Heat pumps work harder to keep homes warm when the outdoor temperature falls to about 35 F or below. At that point, the supplementary heat is automatically activated. Customers will know it is running by the indicator light for supplementary heat or "Aux" auxiliary heat on your thermostat. Programmable heat pump thermostats help customers save money by allowing the customer to program the thermostat to automatically adjust the temperature in their home at various times.
For more information call Pepco at 202-833-7500. For energy saving tips visit http://pepco.com/energy/conservation/.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 750,000 customers in Maryland and the District of Columbia.