For Immediate Release
Pepco Urges Customers to Make Safety a Priority
WASHINGTON - Pepco is preparing for the next round of winter weather, bringing with it the potential for significant snow accumulation as well as a wintry mix in some areas. Heavy wet snow and strong winds could bring tree limbs onto wires, resulting in power outages. Outages can also occur due to drivers skidding into utility poles located along icy and snow-covered roads.
Extra crews and customer care personnel are prepared to work throughout the storm. When road conditions become treacherous due to ice or heavy snow, Pepco will equip vehicles with chains to safely respond to outage calls. Pepco will coordinate its power restoration efforts with emergency management personnel and local government officials.
If Power Goes OutPepco strongly urges everyone to stay away from downed lines and report them immediately by calling 1-877-737-2662 .
Customers are also asked to call Pepco at 1-877-Pepco-62 (1-877-737-2662) to report outages - even if their neighbors may have already called. Pepco's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Power Restoration Process - How Pepco Restores PowerOnce the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Pepco repairs equipment which will restore the largest numbers of customers first. Generally, the sequence is as follows:
Pepco urges customers to stay safe and be prepared. Here are some additional tips:
Additional information may be found at www.pepco.com.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 778,000 customers in Maryland and the District of Columbia.