For Immediate Release
Pepco Brings in Extra Crews and Calls for Mutual Crews Assistance
Washington - Today the Washington Metropolitan Region braces for another round of severe weather. Weather predictions call for wind speeds in excess of 50 miles per hour across the entire area. Pepco is prepared in the event tree limbs and branches fall on utility wires causing possible power outages.
"We will be holding extra crews for the evening shift, including contractors who will be ready and available to provide power restoration where needed," said Thomas Graham, President, Pepco Region. "We will continue to watch this wind event and reach out to mutual assistance if we need additional help. Our crews are ready to respond throughout the entire service territory. We are taking steps to ensure that crews will be available to respond to any challenges that this storm could present."
To prevent potential outages, Pepco urges residential customers to report trees that impose an immediate risk to electric power lines.
To report Power Outages and Downed Wires Call 1-877-737-2662.
If you are calling to report a power outage, a non-life threatening situation, please call 1-877-Pepco-62 (1-877-737-2662) and press one for the automated system.
If you are reporting an emergency life threatening situation such as downed wires, pole down, etc. please call 1-877-Pepco-62 (1-877-737-2662) and press two.
The option for reporting an actual life threatening emergency should NOT be used to report non-life threatening emergencies, as it will prevent customers with actual emergencies from getting through to report their outage. Please stay away from downed wires and report them immediately.
Customers also are asked to call Pepco to report outages - even if their neighbors already may have called. Pepco's automated outage reporting system is the most effective way to report an outage because it immediately feeds information into computers that rapidly identify problem areas and dispatch repair crews, so that power can be restored as quickly as possible.
Power Restoration Process - How Pepco Restores Power
Once the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Pepco repairs equipment that will restore the largest numbers of customers first. Generally, the power restoration sequence is as follows:
· Downed live wires or potentially life-threatening situations and public health and safety facilities without power
Pepco urges customers to stay safe and be prepared. Here are some additional tips:
Additional information may be found at www.pepco.com.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 778,000 customers in Maryland and the District of Columbia.