For Immediate Release
Metropolitan Area under Winter Weather Advisory
Wet Snow Can Bring Tree Limbs into Contact with Power Lines Causing Outages
Customers Should Be Prepared
WASHINGTON - Pepco is prepared for the latest wintry mix of snow and ice that will hit the Washington Metropolitan Area.
Please stay away from downed wires and report them immediately.
If you are calling to report a power outage, please call 1-877-Pepco-62 (1-877-737-2662) and press one. If you are reporting a life threatening emergency situation such as a burning downed wire please call 1-877-Pepco-62 (1-877-737-2662) and press two.
The option for reporting an actual life threatening emergency should NOT be used to report an outage, as it will prevent customers with actual emergencies from getting through.
Power Restoration Process - How Pepco Restores Power
Once the storm subsides, crews will survey the electric system to assess the damage. As with plowing roads, it is not possible to clear side streets before the main roads are cleared. To that end, in the event our system is damaged by severe weather, Pepco repairs equipment that will restore the largest numbers of customers first. Generally, the power restoration sequence is as follows:
Downed live wires or potentially life-threatening situations and public health and safety facilities without power
Pepco urges customers to stay safe and be prepared. Here are some additional tips:
Additional information may be found at www.pepco.com.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 778,000 customers in Maryland and the District of Columbia.