For Immediate Release
Chief Executive Officer Joseph Rigby Discusses Overall Company Progress Region President Thomas Graham Explains Goals and Objectives
WASHINGTON - Pepco executives briefed area government officials today on the Company's significant progress on infrastructure improvements that will reduce power outages and improve service for its customers.
Joseph M. Rigby, Chairman, President and Chief Executive Officer, Pepco Holdings, Inc., and Thomas Graham, President, Pepco Region, provided up-to-date information on the progress of infrastructure improvements throughout its service territory as a result of the aggressive implementation of the company's reliability enhancement plan.
"We take responsibility for improving service to our customers and we are totally committed to this effort," said Joseph Rigby. "While the past few months have been challenging, we are on track and we will continue to make progress in the six major areas targeted for improvement."
"We want to keep our customers and government officials informed about our progress and the impact of our work on the reliability of the electric service we provide," said Thomas Graham.
Pepco developed the reliability enhancement plan last August and it focuses on six key initiatives. Since September of last year, Pepco has:
Pepco has been implementing these initiatives throughout its service territory including Montgomery County, Washington, D.C., and Prince George's County. In addition, to improve Pepco's communications with customers during major storms, we have:
Pepco will continue to provide regular updates on our progress in implementing our Reliability Enhancement Plan and improvements in how we communicate with our customers during major storm events.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 778,000 customers in Maryland and the District of Columbia.