For Immediate Release
Pepco Continues Work to Restore All Derecho-Related Outages
Customers Urged to Conserve Energy Amidst Extreme Heat
WASHINGTON, D.C. - Around 11 p.m. last night, Pepco restored power to all customer outages in Prince George's County that resulted from last Friday's violent storm. Today, Pepco expects to fully restore all outages in the District of Columbia that resulted from the derecho. Work continues to restore customers in Montgomery County who lost power during the storm. A number of those outages will remain into the weekend due to heavy localized storm damage that makes repairs very labor intensive. All customers impacted by the derecho are expected to be back in service by 11 p.m., Sunday, July 8. Pepco urges customers to continue reporting outages and requesting call-backs. Further, customers are reminded that the majority of the outages that appear on Pepco's website are new outages that are not related to last Friday's storm.Extreme heat continues to hit the Washington Metropolitan area, and the National Weather Service has issued an Excessive Heat Warning effective today from 11 a.m. to 10 p.m. The National Weather Service reports that the temperature in the D.C. area could reach a high of around 104 degrees today. Such heat can stress the capability of the electric system and cause more power outages. To reduce the amount of stress on the system throughout this record heat, and to potentially prevent additional outages, Pepco encourages customers to conserve electricity.Tips for Conserving EnergyPepco recommends the below tips for conserving energy. To learn more, visit www.pepco.com/energy/conservation/.
Customers Asked to Report Power OutagesPepco urges customers who are still without power to report their outage at pepco.com, through the mobile app or by calling 1-877-737-2662 and following the prompts on the automated system. If reporting an emergency or another life-threatening situation such as downed wires, a customer should immediately call 1-877-737-2662 and follow the appropriate prompts. Customers' reports are vital to Pepco's restoration efforts because, combined with other customer calls and the company's technology, it helps precisely identify the remaining locations without power and speeds restoration.Pepco also recommends, when reporting an outage, customers request a call-back. Call-backs allow Pepco to notify customers when work in their area is completed. However, although area work has been completed, not every customer may have been restored, if further damage is located on equipment directly serving a customer's home. The call-backs help the utility to locate outages that are specific to customers' homes and still need to be addressed.To keep up to date on their individual restoration estimates, customers are encouraged to call 877-PEPCO62, visit www.pepco.com, and download our mobile app at www.pepco.com/mobileapp. They also may follow us on Facebook and Twitter at PepcoConnect.
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 788,000 customers in Maryland and the District of Columbia.