For Immediate Release
WASHINGTON, D.C. - Customers are seeing significant improvements in service reliability as Pepco continues its reliability improvement work. From 2011 to 2012, outages on feeders we worked on as part of the improvement plan decreased day to day by 39 percent, and on those that did have outages were 42 percent shorter.
"We continue to work steadfastly to improve service for our customers," Thomas H. Graham, president, Pepco Region, said Thursday. "We are committed to investing in upgrading our system to make sure we can provide safe and reliable service day to day and during storms."
Pepco began a strategic initiative in September 2010 to improve reliability including trimming trees and replacing underground cable and power lines that span thousands of miles. Since the start in Sept. 2010 thru Jan. 31, 2013, Pepco has:
"Every day we work for our customers, and our customers are seeing the results. We are doing a better job in meeting their expectations, but our work continues."
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Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 793,000 customers in Maryland and the District of Columbia.