We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
Customers asked to Prepare for a Significant Weather Event
Washington, D.C. - The National Weather Service predicts the potential for the Washington Metropolitan Region to experience a significant weather event Thursday, including severe thunderstorms with heavy rain, damaging winds, large hail and possible tornadoes.
Pepco is carefully monitoring weather forecasts and is talking with utility partners in the Midwest to see what kind of damage they are getting and what we might expect. We are sharing information with our mutual assistance partners and will request crews from other utilities as needed.
At present, we have available more than 150 internal line personnel and more than 450 contractors already here working on our system performing reliability improvements. All Pepco employees have a role during storms and are all gearing up for a response.
We also are making outbound calls today to customers enrolled in our Emergency Medical Equipment Notification Program to alert them that they should review their emergency plans and make preparations now in case they lose power.
We ask customers to:
Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 793,000 customers in Maryland and the District of Columbia.