We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
Washington, D.C. - Pepco is closely monitoring today's approaching winter storm. The National Weather Service has issued a winter storm warning until 11 p.m. tonight. A wind chill advisory will be in effect from 6 p.m. this evening until noon Wednesday. The total accumulation for our region is expected to be several inches.
Heavy wet snow can weigh down tree limbs and bring them into contact with power lines causing power outages. Wet snow can also adversely affect saturated soil and allow trees already weakened by previous storms to fall onto power lines and equipment to cause power outages. Outages can also occur due to drivers skidding into utility poles along icy and snow-covered roads.
Pepco will schedule and adjust its workforce with the timing of the weather and any resulting customer outages. Pepco has about 150 internal linemen and more than 450 contractors already working on its system who are available if needed. We will work around the clock to restore any outages that may occur, but customers need to be prepared for the possibility of power outages, especially given the forecast for bitter cold.
Pepco is in contact with the local County and District Emergency Management. Customers are asked to please call in any outages and stay away from any down wires. To report outages and/or downed wires, please call 1-877-PEPCO-62 (1-877-737-2662), follow the prompts, and please ask for a call back to confirm that power has been restored. Outages also may be reported through pepco.com or through the mobile app.
For more information and updates, visit www.pepco.com and follow Pepco at www.twitter.com/PepcoConnect.