For Immediate Release
WASHINGTON, D.C. - Pepco wants to remind customers who are having trouble keeping their accounts current through these cold weather stretches and higher usage periods that resources are available to them.
"We have a wide range of payment options that we offer customers and also offer to work individually with any customer on ways they can better manage their electric bills," said Donna Cooper, president, Pepco Region. "We want them to know they can always call us for help."
Standard bill payment options Pepco offers include:
Pepco also has conservation programs and tips for customers to reduce energy consumption, which will mean lower monthly bills. Our smart meters can help customers save energy and money and help lower their bills during these high usage periods. The new technology allows customers to login to Pepco's My Account web portal and monitor their electricity usage down to hourly increments.
"We also want to help customers take control of their energy usage," Cooper said. "Saving energy will also save them money."
Customers can call customer service or visit our website at pepco.com/energy/conservation/ to learn more about programs to help pay for more energy efficient products, simple steps they can can take to conserve energy usage and how to monitor their energy consumption.
For more information and updates, visit www.pepco.com, follow us on Facebook and Twitter at PepcoConnect, and download our mobile app at www.pepco.com/mobileapp.