For Immediate Release
WASHINGTON, D.C. - Pepco wants to remind
customers it has payment programs for customers who may be experiencing
financial conditions that make it difficult to keep their accounts current
during these cold weather stretches and higher usage
periods. Many of these arrangements can be made directly over the phone by
calling (202) 833-7500 and following the simple instructions or through a
customer service representative. Either way, Pepco is more than glad to provide
help through difficult periods
throughout the year.
customers to contact us to seek our assistance whenever they encounter payment
difficulites," said Donna Cooper, Pepco
Region president. "By doing so, we are
better able to work with our valued customers. We are here to help."
This plan makes it easier to budget and pay
electric bills each month, because customers know their regular payment amount.
To sign up for budget billing, customers can register either by calling
customer service at (202) 833-7500 or online through "My Account," a secure
self-service option that will allow customers to:
Once customers register for
My Account, they just need to log in and click on the "Budget
To save energy and money, customers can call Customer Service or visit our
website at pepco.com/energy/conservation/ to learn more about programs to help
pay for more energy-efficient products, simple steps they can take to conserve
energy usage and how to monitor their energy consumption.
For more information and updates, visit www.pepco.com, follow us on
Facebook and Twitter at PepcoConnect, and download our mobile app at www.pepco.com/mobileapp.