For Immediate Release
The National Weather Service warns that the
warmer than normal sea surface temperatures in the tropical Pacific will result
in an above average number of winter storms that will affect the mid-Atlantic
region. PJM Interconnection, which manages the high voltage power grid for 13
states and the District of Columbia, has sufficient resources to meet
forecasted demand for electricity this winter.
the approach of winter brings inclement weather such as the continuous cold rain
experienced the first days of December, Pepco reminds customers that it has
payment programs for customers who may be experiencing financial conditions
that make it difficult to keep their accounts current during cold weather stretches and
higher usage periods. Many of these arrangements can be made directly over the
phone by calling (202) 833-7500 and following the simple instructions or
through a customer service representative. Either way, Pepco is more than glad
to provide help through difficult periods throughout the year.
"When customers encounter
difficulties paying their energy bills, we urge them to contact us for assistance,"
said Donna Cooper, Pepco Region president. "We value our customers and will work
with them to develop payment plans that are designed to keep their accounts
Special Payment Arrangements:
has a variety of individually tailored payment arrangements available for
customers aimed at bringing their accounts up to date over a mutually agreed
period of time. Call (202) 833-7500 and follow the simple instructions or speak with
a customer service representative.
View and pay their bills
Sign up for eBill (paperless billing)
Get e-mail notification when bills are
Take advantage of features that can help save energy
Once customers register for
My Account, they just need to log in and click on the "Budget
Energy Assistance Programs:
Federal energy assistance may
be available through state and local assistance programs. Customers can get
more information on those programs by calling Pepco at (202) 833-7500.
To save energy and money, customers can call Customer Service or visit our
website at pepco.com/energy/conservation/ to learn more about programs to help
pay for more energy-efficient products, simple steps they can take to conserve
energy usage and how to monitor their energy consumption.
For more information and updates, visit www.pepco.com, follow us on Facebook and Twitter at PepcoConnect, and download our
mobile app at www.pepco.com/mobileapp.