We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
D.C. (Feb. 14, 2017) - While that special someone may catch your eye this
Valentine's Day, don't lose sight of foil-coated or metallic balloons that can
lead to outages when they come into contact with power lines. Untethered
balloons cause unnecessary electric service interruptions
each year that affect thousands of Pepco
customers. These balloons also have been known to float for days and can end up
having a negative impact on the environment.
foil-coated balloons contact a power line or other electric equipment, their
metallic properties can cause a surge of electricity that can impede equipment.
These types of outages are preventable. Pepco encourages customers to help
reduce foil balloon-related power outages and ensure safety by keeping the
following tips in mind:
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