We are closely monitoring the COVID-19 pandemic, and we are here to help customers through temporary or extended financial hardship. We are suspending service disconnections and waiving new late payment fees through at least July 1. We will be working with customers on a case-by-case basis to establish payment arrangements and identify energy assistance options. We have programs to help. Learn more here.
For Immediate Release
WASHINGTON, D.C. (May 26,
2017) -The National
Oceanic and Atmospheric Administration (NOAA) predicts 11 to 17 named storms to
make landfall in the United States during the 2017 hurricane season. Pepco has
taken proactive measures to help ensure safe and reliable service for customers
through the Atlantic hurricane season.
Since 2012, we have invested approximately $1.4 billion in making our
system more resilient and we are prepared for the 2017 storm season.
and upgraded 110 miles of underground lines in D.C. and 953 miles of
underground lines in the Pepco MD service territory to reduce outages and speed
up restoration. In addition, we have also installed 25,603 stronger cross-arms
on utility poles across Pepco (D.C.
and MD) to make them more resistant to damage.
"We have made
significant efforts to prepare for an active hurricane season," said Donna
Cooper, Pepco region president. "We diligently work to deliver safe and
reliable service for our customers. We have performed preventative maintenance
and installed new technology such as automated switching systems that can
quickly isolate outages and help us restore service to our valued customers if
power is lost. Although powerful storms can cause power outages, we have proactively
prepared for this year's hurricane season and encourage our customers to do the
We are ready:
customers to assemble an emergency kit that can be used at home and, if
necessary, taken with them if they're ordered to evacuate. Each kit should
include a flashlight, battery-powered clock and radio, extra batteries,
non-perishable food, manual can opener, bottled water and a list of important
phone numbers. All items can be placed into a large cooler which is easy to
grab if a person has to leave home quickly.
Pepco also provides a "Weathering the
Storm Fact Sheet" that can be downloaded from its website (www.pepco.com).
Find additional information by visiting www.pepco.com.
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