For Immediate Release
202-862-2680 (media hotline)
WASHINGTON, D.C. (July 15, 2021) – Pepco customers facing challenges paying their energy bills can take advantage of the millions of dollars available as part of the Low-Income Home Energy Assistance Program (LIHEAP). The application period for Maryland customers recently opened on July 1, while the District of Columbia remains in its current funding year with millions of dollars still available for residents there. Eligible customers may receive more than $1,000 in grant support through LIHEAP toward their energy bill by applying for assistance. Any customer who may be behind on their energy bill should review the program eligibility requirements, as customers who previously did not qualify for support, may now take advantage of these funds.
"We are committed to helping all of our customers in the District and Maryland meet their energy needs," said Donna Cooper, Pepco region president. "As our region's recovery from the pandemic continues, we know some people are still facing challenges and we want our customers to know that these assistance options are available and that we are available to help."
LIHEAP grant eligibility differs by state and is based on a customer's annual household income and size. To be eligible for LIHEAP, a customer's annual household income cannot exceed 175 percent of the federal poverty income guidelines in Maryland or 150 percent of the federal poverty income guidelines in the District. Homeowners, renters, roomers and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.
To meet eligibility requirements in Maryland, household income must be under the following thresholds:
For households with no members 67 years of age or older at the time of application.
For households with one or more members 67 years of age or older at the time of application.
To meet eligibility requirements in D.C., monthly household income must be under the following thresholds:
In Maryland, customers can apply for LIHEAP energy assistance through the Department of Human Services website, by visiting a Local Administering Agency, or by calling the Office of Home Energy Programs at 800-332-6347. District of Columbia residents can apply for assistance online
though the Department of Energy and the Environment (DOEE) website or by calling 3-1-1.
Other energy assistance for District residents includes:
Other energy assistance for Maryland residents includes:
Pepco Customer Care will work with customers who may have difficulty paying their energy bill. The company offers payment options, like Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailored payment installment plans. Contact Pepco at 202-833-7500 to review payment options.
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