For Immediate Release
(Washington, D.C. - 7 a.m.) Pepco crews worked around the clock, making significant progress to restore power to customers affected by Saturday's snowstorm. The heavy snow brought trees and branches down on power lines across Pepco's system, cutting power to thousands of customers in the District of Columbia and Montgomery and Prince George's counties in Maryland.
At peak, 61,000 customers were without power. By midnight Sunday, Pepco crews had restored power to a large portion of those without power. As crews made repairs and moved on to the next site, however, trees and branches continued to fall, causing new outages on the system.
At 7 a.m., the estimated numbers of outages are:
Pepco crews will continue to work around the clock to restore power to customers as quickly as possible. Pepco expects the majority of customers to have their power restored between 6 p.m. and midnight on Monday. Based on the current damage assessment, all power is expected to be restored by noon on Tuesday.
"Our crews have done an impressive job of restoring hundreds of downed wires and repairing transformers and other equipment damaged by the severe storm," says Tom Graham, Pepco's Regional President. "For the first several hours, they worked while snow was still falling. Travel to the sites was also treacherous, with downed trees and snow-clogged roads impeding their progress. But since we equipped the trucks with snow chains, the crews were able to reach the work sites."
Following established storm damage response procedures, Pepco crews responded first to dangerous situations such as live downed wires, and then proceeded to repair damage affecting the largest number of customers. They continue to work at full capacity, moving down the list of priorities to those lines serving the fewest customers.
"We are well aware that customers are badly inconvenienced while waiting for the crews to restore power to their neighborhoods," Graham says. "We sympathize with the difficulties that a power outage causes them, and we are making repairs as quickly as we can."
The bulk of customers still without power should have it restored by Tuesday.
Customers who are without power who have not reported their outage should do so immediately. To report outages and receive updated information, customers are asked to call 1-877-PEPCO-62.
Until power is restored, here are tips to keep you safe, protect your food, home and belongings:
As part of our storm preparedness information, we encourage customers to always keep these items on hand:
It is recommended that these items be stored ahead of time in an "Emergency Go Kit" in order to save valuable time and to be prepared in the event of a wide variety of potential emergencies.
For more safety and emergency preparedness tips, log onto the Pepco Storm Center at www.pepco.com.
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Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 725,000 customers in Maryland and the District of Columbia.