Skip Ribbon Commands
Skip to main content

For Immediate Release


Pepco Reminds Customers to Be Aware of Impostors Posing as Utility Workers

Always Check for Proper Identification

WASHINGTON , D.C. - Pepco reminds home and business owners to practice safety when someone claiming to represent a business contacts them either in person or by telephone.

Many companies and individuals, including Pepco, will contact customers in person or on the phone for various reasons. If someone claims to represent a company, whether the company is Pepco or another entity, it is important that customers take precautions to verify that the person is affiliated with the company.

Pepco is installing smart meters in Washington, D.C. and will soon begin installation of smart meters in Maryland. Pepco will notify customers with a letter and a fact sheet in the mail about one to four weeks before the meter is scheduled for installation. Pepco's contractor for performing the meter installation is Scope Services. Scope Services Employees will be clearly identifiable by signs on their white Ford Ranger pickup trucks, blue shirts with the Scope Services logo.

Customers are advised to ask for official photo identification from any person claiming to represent Pepco. Employees from reputable companies, such as Pepco, will carry official company identification cards. If proper identification cannot be produced, customers should immediately notify police and the company with whom the individual claims to be associated.

If customers have any doubt about the validity of a person's claim to represent Pepco, they should call the company immediately at 202-833-7500.


Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 789,000 customers in Maryland and the District of Columbia.

© Potomac Electric Power Company, 2023. All Rights Reserved.