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For Immediate Release


Pepco Urges Customers to seek help with Winter Heating Bills

Enroll in Budget Billing - Call for Assistance - Conserve Energy

WASHINGTON, D.C. - Pepco urges customers who are experiencing difficulty paying energy bills but are currently up to date to consider enrolling in the Budget Billing Program, an alternative payment plan that allows customers to pay electric bills in equal monthly installments even though actual electric usage fluctuates from month to month.

"If customers are behind in paying their energy bills, contact Pepco immediately to work out a payment plan," said Thomas H. Graham, president, Pepco Region.

For the 2013 winter heating season, the PHI Community Foundation has raised more than $225,000 in energy assistance funds and has made three individual donations that will total $75,000 to the Greater Washington Urban League, Interfaith Works of Montgomery County, and Mary's Center of Prince George's County for distribution.

Pepco customer representatives also have information about energy assistance programs in the District of Columbia (LIHEAP and RAD) and in Maryland (MEAP). Customers who may not have qualified for help in the past may now be eligible for energy assistance due to a change in financial circumstances such as loss of employment.

During the winter months, customers should set thermostats at 68 degrees during the day and 60 degrees at night. Customers can save 3 percent on heating costs for every degree that the temperature is reduced below 70 degrees. An easy and cost effective way to do this is with a programmable thermostat. Please note there are special programmable thermostats for heat pumps that are designed to minimize the use of supplementary heat that can contribute to the generation of high energy bills.

For more information call Pepco at 202-833-7500. For energy saving tips visit


Pepco, a subsidiary of Pepco Holdings, Inc. (NYSE: POM), delivers safe, reliable and affordable electric service to more than 788,000 customers in Maryland and the District of Columbia.

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