For Immediate Release
202-872-2680 (media hotline)
Company encourages residents be prepared and have a plan for whatever comes this summer storm and hurricane season
WASHINGTON, DC (June 21, 2022) — As summer kicks off, Pepco has been performing essential work to ready the local energy grid to meet increased customer demand and keep homes and businesses powered all summer long. Every day, Pepco performs essential maintenance and grid modernization upgrades to further enhance service reliability for its 906,000 customers in the District of Columbia and Maryland, and to harden energy infrastructure against the growing impacts of more severe weather as a result of climate change.
"Our more than 1,800 dedicated employees have been working alongside local contractors to ready the local energy grid against the impacts of summer storms, and this work will continue all summer, especially with another forecasted active hurricane season," said Tamla Olivier, senior vice president and COO, Pepco Holdings. "Being ready for summer is our communal responsibility. You have our commitment that we will do our part each day to be ready throughout the summer storm season. We also encourage our customers to utilize the many resources we offer to prepare for summer storms and hurricanes, as well as tips and information to save money and energy during the warmer summer months."
Pepco has several major projects across the service area to help modernize the local energy grid and enhance reliability for customers, including:
As a result of ongoing reliability projects and grid resiliency efforts to strengthen energy infrastructure against increasingly severe weather, Pepco customers in Maryland experienced the lowest frequency of electric outages ever in 2021. District of Columbia customers experienced the second lowest frequency of electric outages ever, just shy of the record set in 2020. Over the past decade, the frequency of electric outages Pepco customers have experienced has decreased 69 percent, which is a testament to the ongoing benefits of implementing best practices across the Exelon family of companies.
In addition to work to enhance the energy grid, Pepco completes hundreds of tasks to prepare for the summer season, including system work, testing and drills. As part of the Exelon family of companies, Pepco share best practices with its sister companies – Atlantic City Electric, BGE, ComEd, Delmarva Power, and PECO – and participates in collaborative emergency response training exercises to ensure it can provide seamless support and resources during a storm or emergency restoration effort.
Just as Pepco prepares for summer weather and severe storms, the company encourages its customers to be ready as well. Here are some tips:
Being prepared is a responsibility everyone should take seriously. If a severe storm hits, monitor local weather reports regularly and follow the advice of local emergency management officials. Residents should stay away from downed wires and immediately report a downed wire or service issue by calling 877-PEPCO-62 (877-737-2662), visiting pepco.com, or through the company's mobile app. Customers can also report an outage by texting "OUT" to 48710. Customers must first text "ADD OUTAGE" to 48710 to sign up for this service.
As temperatures rise, energy usage typically starts to climb as well. Pepco provides important tips and information to empower customers to better manage their energy use and bills.
To learn more about Pepco, visit The Source, our online newsroom. Find additional information by visiting pepco.com, on Facebook at facebook.com/PepcoConnect and on Twitter at twitter.com/PepcoConnect. Pepco's mobile app is available at pepco.com/MobileApp.