Pepco is monitoring a coastal storm that is expected to bring severe weather to our area this weekend. Strong winds and heavy rainfall may bring down trees and damage equipment, resulting in power outages for our customers. We are prepared for this event and have enhanced our staffing resources to best respond. Safety is our top priority. We urge customers to stay away from downed wires and other equipment. To report a downed wire, call 877-737-2662. Report and track outages through our mobile app or website at pepco.com/StormPrep.
For Immediate Release
202-872-2680 (media hotline)
Safe, reliable and affordable energy service remains top priority as many Americans face challenging times
WASHINGTON, DC. (December 6, 2022) — With colder temperatures now upon the region, and as customers begin using more energy to heat their homes and businesses, Pepco remains committed to delivering safe and reliable energy service, while helping every customer keep energy costs manageable. Pepco is working to manage the increasing costs of energy supply, knowing the overall higher costs of goods and services and the effects of inflation continue to present challenging times for customers.
"We know that rising energy costs and the costs of other goods and services are becoming an increasing challenge for our customers," said Tamla Olivier, chief operating officer for Pepco Holdings, which includes Pepco. "We recognize our customers rely on us to keep the lights on and their homes and businesses heated, no matter what we may confront. Our team is constantly working to strengthen and secure the local energy grid against severe weather and to help keep our customers connected when they need us most."
As winter approaches, Pepco is readying the local energy grid by performing essential work to help meet increased customer demand and keep homes and businesses warm and bright all season long. This work includes hardening the system to increase reliability and performing maintenance and inspections to prepare for severe weather. On the electric grid, this work includes inspecting and upgrading equipment; trimming trees, building new underground equipment; and installing stronger, tree-resistant aerial cable. Pepco also continues to install smart technologies to improve system reliability, such as specialized equipment that can automatically restore service faster or isolate damage.
Just as Pepco prepares, the company encourages customers also to be ready for severe weather and offers the following tips:
Pepco understands some customers may use more energy to power their homes through the winter. To help, Pepco offers the following tips to help lower customer energy costs:
Pepco recognizes its responsibility to help all customers use less energy by working to keep bills as low as possible and connecting customers with available assistance. Customers can contact Pepco at 202-833-7500 to discuss payment arrangements or visit pepco.com/EnergyAssistance to learn more about energy assistance options.
In addition to payment arrangements and energy assistance support, Pepco has many programs that can help customers manage their monthly energy bill, including Budget Billing, which averages payments over a 12-month period. The company also offers energy efficiency programs and energy saving information to help customers reduce their energy usage. Information regarding these programs can be found at pepco.com/WaysToSave.
To learn more about Pepco, visit The Source, Pepco's online newsroom. Find additional information by visiting pepco.com, on Facebook at facebook.com/PepcoConnect on Twitter at twitter.com/PepcoConnect. Pepco's mobile app is available at pepco.com/MobileApp.