For Immediate Release
202-872-2680 (media hotline)
WASHINGTON, D.C. (March 30, 2021) – In a time when the COVID-19 pandemic has placed economic burdens on many residents and businesses across the region, Pepco hosted a virtual energy assistance summit. The event provided a forum for nonprofits and other community partners to hear directly from local government and industry leaders and energy assistance experts about available resources to support District of Columbia and Maryland energy customers with their bills. The collaborative summit delivered critical information to organizations that work to connect local residents facing hardships with energy assistance options.
"COVID-19 has had significant economic impacts on our communities, and we want our customers to know that tens of millions of dollars in energy assistance is available," said Felecia Greer, vice president of Pepco Large Customer Strategic Solutions & Customer Advocacy. "We also thank our partners for their continued work in helping connect customers in need to these essential funds."
"We remain committed to providing clean, safe, reliable and affordable energy service and have provided more than $3.5 million to agencies across the District of Columbia and Maryland to support customers, students and businesses impacted by the pandemic," added Donna Cooper, Pepco region president. "We remain committed to supporting our customers during these most challenging times, which includes helping our valued customers stay connected, secure important energy assistance and establish individual payment arrangements that meet their circumstances."
"The Salvation Army continues to be grateful for the partnership and support of Pepco as this pandemic continues," said Monique M. Bullock, social services manager, The Salvation Army National Capital Area Command. "Through this partnership, over 1600 families have been assisted with their utility bills, since the start of the pandemic, alleviating some financial pressure so families could focus on staying safe!"
"The Energy Assistance Summit is a way for me to better assist my clients in challenging times and be on top of ways to increase the knowledge and tools Pepco provides to decrease the barriers residents of Gaithersburg may have," said Tawana Lofton, project manager, community services division, City of Gaithersburg.
Pepco is reminding customers who may be financially impacted by the COVID-19 pandemic to contact their energy providers now to establish payment arrangements and get connected to customer assistance programs that can help get their accounts up to date. For more information on assistance and resources from Pepco, please visit pepco.com/help.
Pepco is committed to helping customers manage their energy needs and works as a proactive partner in raising awareness about the many important energy assistance opportunities available through the company. During the 2020 program year, Pepco's efforts helped more than 36,000 customers secure more than $26 million in energy assistance.
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